Track your order
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FAQs
To place an order, simply browse our website, select the products you want to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
We accept a variety of payment methods including credit/debit cards, bank transfers.
Yes, we offer delivery services across Sri Lanka. Delivery times vary based on your location and the product you have ordered.
To return a product, contact our customer service team with your order number and reason for return. If approved, you can ship the product back to us or, if you are in the Colombo area, bring it to our store. Please ensure the product is properly packed and include a copy of your receipt.
After placing an order, you will receive an email with tracking information. You can use this information to track your order on our website or the courier’s website.
If you need to change or cancel your order, please contact our customer service team as soon as possible. If your order has not yet been processed or shipped, we may be able to accommodate your request.
If you receive a damaged or defective product, please contact our customer service team immediately with your order number and a description of the issue. We will arrange for a replacement or refund as per our return policy.
Yes, we offer installation services for certain home appliances. Please check the product details or contact us for more information.